Terms of service

Terms of Service

Last updated: 11.08.2025

Welcome to Parfect Design. By using our website (www.parfectdesign.com) and purchasing from us, you agree to the terms below. Please read them carefully before placing an order or using our site.

1. About Us

This website is operated by Parfect Design (“we”, “us”, “our”). Throughout these Terms, “you” means the user, customer, or visitor.

2. Using Our Website

By using our site, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian.

  • You will not use our products or services for unlawful purposes.

  • You will not attempt to damage, hack, or disrupt our website.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Services

  • We do our best to ensure product descriptions and images are accurate, but colours may vary slightly between devices.

  • Some products are limited in quantity and may sell out.

  • We reserve the right to change prices or discontinue products without notice.

  • Custom and personalised items are made to order and are non-refundable (see our Return Policy for details).

4. Orders & Payments

  • All orders are subject to acceptance and availability.

  • We may limit or cancel orders at our discretion (for example, if multiple orders are placed by the same person or address).

  • You must provide accurate and up-to-date payment and contact details so we can process your order.

5. Delivery

  • We aim to dispatch orders promptly, but delivery times are estimates and not guaranteed.

  • Once dispatched, we are not responsible for delays caused by postal or courier services.

6. Returns & Refunds

Our returns policy forms part of these Terms. You can read the full policy here: Refunds and Returns

7. Prices & Currency

  • All prices are shown in GBP (£) and include VAT where applicable.

  • We reserve the right to change prices at any time.

8. Intellectual Property

All content on our website — including images, designs, and text — belongs to Parfect Design and may not be copied or used without our permission.

9. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content, policies, or practices.

10. Limitation of Liability

We are not liable for:

  • Any indirect or consequential loss or damage.

  • Losses caused by circumstances beyond our reasonable control.

  • Minor variations in product appearance from website images.

Nothing in these Terms limits your statutory rights.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the UK courts.

13. Changes to These Terms

We may update these Terms at any time by posting the new version on our website. Continued use of our site means you accept any changes.

14. Contact Us

If you have questions about these Terms, you can contact us at: hi@parfectdesign.com