Privacy policy
Privacy Policy
Last updated: 11.08.2025
At Parfect Design, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights under UK data protection laws.
1. Information We Collect
We may collect:
• Contact details – name, email address, phone number, billing/shipping address.
• Order information – products purchased, payment confirmation, delivery details.
• Account information – if you create an account, your login details and preferences.
• Browsing data – IP address, device type, browser type, pages viewed, and how you interact with our site.
• Customer service communications – details you share when contacting us.
2. How We Collect Your Information
We collect information:
• Directly from you when you place an order, create an account, sign up for marketing, or contact us.
• Automatically through cookies and similar technologies when you browse our website.
• From trusted partners such as payment processors, delivery companies, and platform providers (Shopify) to help us run our business.
3. How We Use Your Information
We use your personal information to:
• Process and deliver your orders.
• Communicate with you about your purchase or account.
• Respond to enquiries and provide customer support.
• Improve our products, services, and website.
• Send marketing updates (only if you’ve opted in).
• Detect and prevent fraud or security issues.
4. Sharing Your Information
We never sell your data. We only share it with:
• Shopify – to power our online store.
• Payment processors – to securely process transactions.
• Delivery companies – to ship your order.
• Professional advisers – such as accountants or legal advisors, where necessary.
• Authorities – if required by law.
5. Cookies
We use cookies to improve your experience, remember preferences, and analyse site performance. You can control cookies through your browser settings, but some features may not work correctly without them.
6. Data Storage & Security
We store your information securely and only for as long as necessary to:
• Fulfil your order
• Meet legal requirements
• Resolve disputes
While we take steps to protect your data, no method of transmission or storage is completely secure.
7. International Data Transfers
Our store is powered by Shopify, which may store and process your information outside the UK and EEA (for example, in Canada or the USA). Where data is transferred internationally, it is protected by appropriate safeguards such as standard contractual clauses.
8. Children’s Data
Our services are not intended for children, and we do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal information, please contact us to request deletion.
9. Your Rights
Under UK GDPR, you have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate data
• Request deletion of your information (where applicable)
• Withdraw consent for marketing communications
• Restrict or object to certain types of processing
To exercise these rights, email us at hi@parfectdesign.com. We may need to verify your identity before processing your request.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
11. Contact Us
If you have questions about this policy or how we handle your data, you can contact us at: hi@parfectdesign.com